Nova Life's 24-Hour Payout programme converts approved UAE insurance claims into cash within one business day, replacing 30 to 90 day payer cycles with predictable working capital.
Frequently Asked Questions
What types of insurance claims are eligible for 24-hour payout?
Eligible claims are those that have already been approved by the insurer or TPA and are pending disbursement. Claims must be clean, documented, and free from active disputes. We assess each claim individually to confirm it meets fintech partner criteria before proceeding.
What is the claim value range accepted for fast-track processing?
Our current fast-track payout program supports eligible claims valued between AED 60,000 and AED 80,000. Claims outside this range can still be reviewed, and we will advise on the most suitable route based on your specific situation.
How does the fintech commission work?
A service commission of approximately 2.5 to 3 percent is applied to the total value of the processed claim. This fee is deducted at the point of payout, so there are no upfront costs. The exact rate is confirmed before you commit to the process.
How long does the full process take from submission to payout?
Once eligibility is confirmed and all documentation is in order, payouts are typically processed within 24 hours. The initial review and document preparation stage varies depending on the completeness of your existing claim records, but we work to move through this as efficiently as possible.
Can Nova Life support claims that have already been delayed or partially rejected?
Yes. If your claim has been sitting without resolution or has been partially declined, we review the documentation, identify the gaps, and advise on whether fast-track processing is viable or whether a resubmission to the insurer is the stronger path forward.